Brand Buzzed - Privacy Policy

At Brand Buzzed, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.

This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws worldwide.

Who We Are
Brand Buzzed is a digital marketing company based in the United Kingdom. We specialise in providing marketing solutions, including targeted advertising, analytics, campaign management, and online educational courses. For the purposes of data protection laws, Brand Buzzed is the Data Controller of your personal data.

What Data We Collect
We may collect and process the following types of personal data:

Information You Provide to Us
This includes your name, email address, phone number, business information (such as company name and job title), payment details, and any other information you provide when contacting us, using our services, or purchasing and accessing our online courses. This also includes information you submit through forms on our website or third-party platforms, such as contact forms, subscription forms, enquiry forms, or course registration forms.

Information We Collect Automatically
We use tracking technologies, such as cookies and pixels, to collect data about your interactions with our website and services. This may include your IP address, device information, browser type, operating system, pages visited, time spent on pages, clickstream data, and marketing interactions (such as email opens or link clicks).

Information from Third Parties
We may receive data from third-party platforms, such as social media networks, advertising partners, payment processors, learning management systems, or affiliate partners, in accordance with their privacy policies.

How We Collect Data

We use the following methods to collect data:

• Forms on Our Website or Third-Party Sites: When you submit your information through forms on our website or a third-party site (such as course registration, social media networks or payment platforms), we collect the data you provide to respond to your enquiries, provide services, or send you updates.
• Cookies: Cookies are small text files stored on your device when you visit our website. They help us understand how you interact with our site and improve your experience. You can manage your cookie preferences through your browser settings.
• Pixels: Pixels are small pieces of code embedded in our websites or emails. They allow us to track user behaviour, such as page views or email opens, and measure the effectiveness of our marketing campaigns.
• Analytics Tools: We use third-party analytics tools, such as Google Analytics, to collect data about website traffic and user behaviour. These tools may use cookies or similar technologies to gather information.

How We Use Your Data

We use your personal data for the following purposes:

• To provide and improve our marketing services and online courses.
• To process your orders, payments, and deliver course materials and access.
• To personalise your experience and deliver targeted advertising.
• To analyse website performance, user behaviour, and course engagement.
• To communicate with you about our services, courses, promotions, and updates.
• To comply with legal obligations or enforce our terms of service.
• To prevent fraud, abuse, or other unlawful activities.

We will only send you marketing communications with your prior consent. You can opt out of these communications at any time (see the “How to Opt Out of Marketing Communications” section below).

Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:

• Consent: When you have given us explicit consent to process your data (for example, accepting cookies, submitting a form on our website or a third party site such as a social media network, subscribing to our newsletter, or registering for a course).
• Contractual Necessity: When processing is necessary to perform a contract with you (for example, providing access to purchased courses or services).
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, conducting marketing activities, or ensuring the security of our website and courses.
• Legal Obligations: When we are required to process your data to comply with legal or regulatory requirements.

How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These measures include secure servers, encryption technologies, regular security audits, and restricted access to personal data on a need-to-know basis.

However, while we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us.

Data Sharing
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in delivering our services and courses (such as hosting providers, analytics tools, payment processors, learning management systems, customer relationship management platforms, and email marketing platforms). These providers are bound by strict confidentiality agreements and are only permitted to use your data as necessary to provide their services to us.
• Legal Authorities: When required by law, regulation, or legal process, or to protect our legal rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction, subject to the promises made in this Privacy Policy.

International Data Transfers
As we serve clients and course participants globally, your information may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home country. Where required by law, we implement appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms, to ensure your data is protected.

Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer needed, we securely delete or anonymise it.

Your Rights
You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Erasure: Request that we delete your personal data, subject to legal obligations.
• Restriction: Request that we limit the processing of your data.
• Objection: Object to the processing of your data for certain purposes, such as direct marketing.
• Data Portability: Request that we transfer your data to another organisation.
• Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
  

To exercise your rights, please contact us using the details provided at the bottom of this Privacy Policy. We will respond to your request in accordance with applicable law.

How to Opt Out of Marketing Communications
You have the right to opt out of receiving marketing communications from us at any time. You can do this by:

• Replying STOP to any SMS message you receive from us.
• Clicking the unsubscribe link at the bottom of any marketing email we send you.
• Contacting us directly by phone or email and letting us know that you no longer wish to receive marketing communications.

Please note that even if you opt out of marketing communications, we may still send you service-related messages, such as updates about your account, course access, or transactions.

Special Provisions for Online Course Sales
When you purchase or access our online courses, the following additional provisions apply:

• Payment Information: When you purchase a course, your payment details are processed securely by our third-party payment processors. We do not store your full payment card information. Please refer to the payment processor’s privacy policy for more information.
• Course Access and Administration: When you register for a course, we collect and process your information to provide you with access to course materials, track your progress, and issue certificates of completion (if applicable).
• Learning Management System (LMS): If we use a third-party LMS to deliver our courses, your data may be shared with and processed by the LMS provider solely for the purpose of course delivery and administration. These providers are contractually obligated to protect your data and use it only as necessary to provide their services.
• User-Generated Content: If you participate in course forums, submit assignments, or interact with other users, your contributions may be visible to other course participants. Please use discretion when sharing personal information in these areas.

Children’s Privacy
Our services and courses are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us so we can take appropriate action.

Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make significant changes, we will notify you by:

• Posting the updated policy on our website with a new “Last Updated” date.
• Sending you an email notification, if appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal data.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: harry@brandbuzzed.com

Effective Date: 03/09/2024

Last Updated: 21/05/2025